Terms & Conditions

The prices and descriptions published in this catalog are subject to change without notice. Please confirm price and delivery at time of order. All prices are F.O.B. our plant. Freight is prepaid and added to each invoice. Payment terms are net 30 days with company purchase order on approved credit. Purchaser assumes all risk of liability and damage due to improper use of products. We cannot always guarantee color match from order to order. Accounts must be current or warranty work will not be done. Warranty work is done at our plant, unless otherwise agreed to in advance. Custom fabrication done at customer's risk. Our products carry a six month warranty.

Returns

If there is a problem with your order, please call our return department immediately so that we may authorize the return, Catalog products may be returned within 30 days of shipment. A restocking fee equal to 25% of invoice amount will be charged on these returns. We will not accept returns on custom, non catalog orders.

Damaged Merchandise

If any package arrives and shows signs of external damage, do not accept it. Insist the carrier tell you how to file a claim, then notify us. If the damage is concealed, notify us immediately. 1-800-580-FXTR (3987).

Shipping

All shipments are by UPS unless otherwise specified by you. Please use a street address. Deliveries cannot be made to a post office box. Packaging is extra unless specifically quoted. Bulk packaging on pallets for flat fees. Air deliveries require your company's account number.

Orders

Orders under $100 are classified as small orders. Small orders are only accepted with pre-payment by check or credit card (Visa, MasterCard, AMEX). Credit established only after 3 invoices in 12 months. A $5.00 handling charge is applied to all small orders plus UPS charges. Orders are at your discretion, prototypes and samples are at ours. Custom prototypes start at $100.00, unless otherwise noted.

Limited warranty on products produced by seller:

The seller warrants to the original purchaser that products of its own manufacture to be delivered hereunder will be free from defects in materials and workmanship under normal use for a period of six months from the date of shipment. Sellers obligations under this warranty are limited to replacing, repairing, or giving credit, at its options, any of said products will shall, within six months after shipment, be returned to sellers plan of origin, transportation charges prepaid, and which are, after products examination, disclosed to the sellers satisfaction to be thus defective. The afore mentioned provisions do not extend the warranty beyond the original shipping date.

All transportation costs incurred in shipping products to or from the sellers plant shall be incurred at the buyers expense.

This warranty does not apply to defects caused by shipping damages, or to any products produced by the seller which have been subject to improper installation, misuse, neglect, negligence, accident, normal wear and tear, or the buyers attempts to use any product beyond its normal intended use.

Notice of defective part or product must be given to the seller in writing and prior permission must be given by the seller before any parts or products are returned.

This warranty does not obligate the seller to honor claims by the buyer for labor costs, lost profits, expenses of repair, or other costs incidental to replacement. Under no circumstances will the seller be responsible for incidental or consequential damages rising in connection with buyers purchase of products from seller.

This warranty is in lieu of all other warranties expressed or implied, including warranties of merchantability or fitness for use in a specific application even though the seller is advised of such intended use.